Hospitality and Resort Operations

Diploma of Applied Arts

Duration: 4 semesters plus 4 week work term

Program Description

The Hospitality and Resort Operations program will immerse students into one of the most dynamic fast-paced industries on the planet. The program prepares students to work in various sectors of the tourism and hospitality fields. Students are exposed to tourist activities and the many opportunities in the tourism and hospitality industry. The program provides exposure to all aspects of the industry including world cultures, wines and cuisines, restaurant and food service management, special events planning, etc.

Program Courses

• Communications Skills
• Leadership and Teamwork Skills
• Professional Development I, II, III, and IV
• Newfoundland Labrador Destinations
• The Hospitality Industry
• The Guest Experience
• Facility and Hospitality Management
• Word Processing
• Tourism/Hospitality Sales and Marketing
• Tour Planning and Conducting
• Restaurant and Food Service Management
• Hotel Front Office Procedures
• Fine Wines and Culinary Appreciation
• World Cultures
• Meeting and Special Event Planning
• Tourism Information Services
• Mathematics for the Hospitality Industry
• Business Fundamentals
• Menu Planning and Costing
• Human Relations and Ethical Issues
• Communications Technology and the Internet
• The Special Needs Guest
• Keyboarding
• Golf Operations
• Standard First Aid
• Super Host Atlantic
• WHMIS
• Responsible Alcohol Service
• Travel Industry Forum
• Travel Public Policy Seminar
• Work Term
• Soft Tissue Injury: Back Injury Prevention

Employment Opportunities

Upon successful completion of the Hospitality and Resort Operations program, graduates are eligible to work in a variety of tourism and hospitality related occupations, and are well prepared with the combined study of tourism and hospitality courses as well as customer service and professionalism. Graduates may be eligible (depending on specific hiring practices) for employment in all fields of tourism and hospitality promotion and planning.

Please click here for additional labour market information.

Entrance Requirements

High School Graduates or Equivalent

High School Graduates or equivalent are eligible for admission to the Hospitality and Resort Operations Program. Students must complete an application form and provide a copy of High School, Adult Basic Education, or G.E.D. results. Under certain circumstances, students who do not meet the formal high school requirements may be accepted upon the recommendation of the Guidance Counselor or High School Principal. Please contact an Admissions Officer for further details.

Mature Students

Mature students are eligible for admission to the Hospitality and Resort Operations Program. These students must be at least 19 years of age, complete an application form, provide a copy of recent marks, and write a Canadian Adult Achievement Test (CAAT) as arranged by Academy Canada.

For further information, please contact an Admissions Officer at 1-800-561-8000 or visit the information request page.

To apply for the Hospitality and Resort Operations or other Academy Canada programs online, click here.

Program start dates are subject to sufficient enrollment.

Academy Canada reserves the right to modify any programs, courses, topics, objectives, etc.