Hospitality and Resort Operations

Diploma of Applied Arts

Duration: 4 semesters plus 4 week work term

Program Description

The Hospitality and Resort Operations program will immerse students into one of the most dynamic fast-paced industries on the planet. The program prepares students to work in various sectors of the tourism and hospitality industry. Students are exposed to tourist activities and the many opportunities in the tourism and hospitality industry. The program provides exposure to all aspects of the industry including world cultures, wines and cuisines, restaurant and food service management, special events planning, etc .

Program Courses

• CSGE Communications Skills
• LTSK Leadership and Teamwork Skills
• PRDM Professional Development I
• NEDE Newfoundland Labrador Destinations
• TH0I The Hospitality Industry
• TGEX The Guest Experience
• FHMA Facility and Hospitality Management
• WP01 Word Processing
• THSM Tourism/Hospitality Sales and Marketing
• TPCO Tour Planning and Conducting
• RFSM Restaurant and Food Service Management
• HFOP Hotel Front Office Procedures
• FWCA Fine Wines and Culinary Appreciation
• WOCU World Cultures
• MSEP Meeting and Special Events Planning
• TISE Tourism Information Services
• MHOI Mathematics for the Hospitality Industry
• BUFU Business Fundamentals
• MPCO Menu Planning and Costing
• HURE Human Relations
• CT01 Communications Technology and the Internet
• PRDM II Professional Development II
• SPNG The Special Needs Guest
• PRDM III Professional Development III
• KEBO Keyboarding
• KEBO II Keyboarding
• GFOP Golf Operations
• KEBO III Keyboarding
• PRDM IV Professional Development IV
• Work Term
• St. John Ambulance Standard First Aid
• Super Host Atlantic

Employment Opportunities

Upon successful completion of the Hospitality and Resort Operations program, graduates are eligible to work in a variety of tourism and hospitality related occupations and are well prepared with the combined study of tourism and hospitality courses as well as customer service and professionalism. Graduates may be eligible (depending on specific hiring practices) for employment in all fields of tourism and hospitality promotion and planning.

Entrance Requirements

High School Graduates or Equivalent

High School Graduates or equivalent are eligible for admission to the Hospitality and Resort Operations Program. Students must complete an application form and provide a copy of High School, Adult Basic Education, or G.E.D. results. Under certain circumstances students who do not meet the formal high school requirements may be accepted upon the recommendation of the Guidance Counselor or High School Principal. Please contact an Admissions Officer for further details.

Mature Students

Mature students are eligible for admission to the Hospitality and Resort Operations Program. These students must be at least 19 years of age, complete an application form, provide a copy of recent marks, and write a Canadian Adult Achievement Test (CAAT) as arranged by Academy Canada.

For further information, please contact an Admissions Officer at 1-800-561-8000.

Program start dates are subject to sufficient enrollment.

Academy Canada reserves the right to modify any programs, courses, topics, objectives, etc.