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Learn for the Real World
Refund Policy

As stated in accordance with The Private Training Institutions Act 1989, Sections 16-19

Voiding of Contract

16.

(1)

Except where part of the course of instruction has been supplied and serviced, where a commencement date for a course of instruction is not stated in the contract, the contract is voidable at the option of the student.

 

(2)

A student may exercise the option under subsection (1) by giving notice in writing by registered mail to the private training institution of the student’s intention to treat the contract with the private training institution as void.

Student Registration Fee

17.

 

A private training institution may charge a student registration fee of $100, and that registration fee shall be applied to the total cost of the course of instruction.

Retention and Repayment of Fees

18.

(1)

Where a student has contracted for a course of instruction at a private training institution and subsequently exercises the option to void the contract at least twenty-one days prior to the commencement date of the course, the private training institution shall refund money paid by, or on behalf of, the student including the registration fee under Section 17.

 

(2)

Where a student has contracted for a correspondence course at a private institution and subsequently exercises the option to void the contract within 14 days of signing the contract, the private training institution shall refund money paid by, or on behalf of, the student including the registration fee under Section17.

 

(3)

Notwithstanding any provision contained in a contract in respect of a course of instruction, a private training institution shall not retain money paid for or on account of instruction given by the private training institution where the registrant or representative of the private training institution has made false or misleading statements regarding the course of instruction or regarding the nature of the contract, for the purpose of inducing a person to enter into the contract, and all money so received shall be immediately repaid to the person who has paid it, and the contract is void.

19.

(1)

Students of private training institutions shall be entitled to a refund of money paid with the exception of the registration fee under Section 17, where the student has contracted for a course of instruction at a private training institution and gives notice in writing either delivered personally or by registered mail to the private training institution less than twenty-one days prior to the commencement date of the course of instruction, of the student’s intention not to commence the course of instruction.

 

(2)

Students of private training institutions shall be entitled to a refund of money paid with the exception of

 

 

(a)

the registration fee under Section 17; and

 

 

(b)

10 percent of the total course fees, where,

 

 

(c)

the student has contracted for a course at a private institution and does not give notice in writing by registered mail to the private training institution prior to the commencement date of the student’s intention not to commence the course of instruction and does not attend the first five consecutive days of the course of instruction; or

 

 

(d)

the student has contracted for a course of instruction for a correspondence course at a private training institution and gives notice in writing by registered mail to the private training institution more than fourteen days after signing the contract, and provided all lessons have been returned in good condition.

 

(3)

Students of private training institutions shall be entitled to a refund of money paid with the exception of

 

 

(a)

the registration fee under Section 18; and

 

 

(b)

the fees for the proportion of the course already supplied and serviced, or in the case of correspondence courses, the fee for lessons supplied and evaluated. (For the purposes of this provision, any portion of a week shall be considered one week in determining the amount of the refund;) and

 

 

(c)

the retail cost of equipment that has been supplied to the student by the private training institution, unless the equipment has been returned to the private training institution unopened or as issued within 10 days of receipt by the student, where,

 

 

(d)

the student has contracted for a course of instruction at a private training institution and gives notice in writing either delivered personally or by registered mail to the private training institution after the commencement date of the course of instruction of the student’s intention to cease taking the course of instruction;

 

 

(e)

the student has contracted for a course of instruction at a private training institution and fails to exercise the option to void the contract under Section 16 prior to the date upon which the first class is held, then exercise the option, notwithstanding that the student may not have participated in the course of instruction;

 

 

(f)

the student has contracted for a correspondence course at a private training institution and exercises the option to void a contract under Section 16 after part of the course of instruction has been supplied and serviced; or

 

 

(g)

a private training institution

 

 

(i)

has the registration cancelled,

 

 

(ii)

has the renewal of the registration refused and the registration has expired, or

 

 

(iii)

has not applied for renewal or registration refused and the registration has expired.

 


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