Office Administration – Skills Upgrading

Program Description

Designed for professionals with a minimum of two years combined training and experience in the office administration field, this series of four Skills Upgrading Certificate/Diploma programs provides students with specialized skills related to a particular work environment. Students may complete one or more programs in order to build up their credentials for jobs within engineering or legal firms, medical clinics/hospitals, and dental offices.

Certificate/Diploma Programs

Engineering Office Administration (Skills Upgrading)
Duration: 1 term

• Advanced Documents
• Engineering Data Processing
• Engineering Office Procedures
• Engineering Technical Documents and Data Processing
• Keyboarding

Legal Office Administration (Skills Upgrading)
Duration: 1 Term

• Legal Terminology and Transcription
• Legal Office Procedures
• Business Law
• PC Law
• Keyboarding

Medical and Dental Office Administration (Skills Upgrading)
Duration: 1 Semester + 1 Term

• Anatomy and Physiology
• Dental Office Software
• Human Relations and Ethical Issues
• Keyboarding
• MCP and Insurance Billing
• Medical Terminology and Transcription
• Medical/Dental Office Procedures
• Occupational Health and Safety
• Patient Care and Protection
• Soft Tissue Injury: Back Injury Prevention
• Standard First Aid
• Tooth Morphology and Charting
• WHMIS

Records Management Office Administration (Skills Upgrading)
Duration: 1 Term

• Active, Semi-Active and Inactive Records Management
• Archival Theory and Practice
• Information Security and Technology
• Keyboarding
• Records Management and Control

Employment Opportunities

Upon successful completion of a specific Skills Upgrading certificate/diploma program, graduates may be eligible for employment (depending on specific hiring practices) within various office environments in both public and private sectors.