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Office Administration – Skills Upgrading

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Duration: Based on skills upgrading program completed. Click here for specific start dates.
Faculty: Business, Computers & Travel
Certification: Certificate of Vocational Education
Entrance Requirements: Please click here

Program Description

Designed for professionals with a minimum of two years combined training and experience in the office administration field, this series of four Skills Upgrading Certificate/Diploma programs provides students with specialized skills related to a particular work environment. Students may complete one or more programs in order to build up their credentials for jobs within engineering or legal firms, medical clinics/hospitals, and dental offices.

Certificate/Diploma Programs

Engineering Office Administration (Skills Upgrading)
Duration: 1 term

  • Advanced Documents
  • Engineering Data Processing
  • Engineering Office Procedures
  • Engineering Technical Documents and Data Processing
  • Keyboarding

Legal Office Administration (Skills Upgrading)
Duration: 1 Term

  • Legal Terminology and Transcription
  • Legal Office Procedures
  • Business Law
  • PC Law
  • Keyboarding

Medical and Dental Office Administration (Skills Upgrading)
Duration: 1 Semester + 1 Term

  • Anatomy and Physiology
  • Dental Office Software
  • Human Relations and Ethical Issues
  • Keyboarding
  • MCP and Insurance Billing
  • Medical Terminology and Transcription
  • Medical/Dental Office Procedures
  • Occupational Health and Safety
  • Patient Care and Protection
  • Soft Tissue Injury: Back Injury Prevention
  • Standard First Aid
  • Tooth Morphology and Charting

Records Management Office Administration (Skills Upgrading)
Duration: 1 Term

  • Active, Semi-Active and Inactive Records Management
  • Archival Theory and Practice
  • Information Security and Technology
  • Keyboarding
  • Records Management and Control

Employment Opportunities

Upon successful completion of a specific Skills Upgrading certificate/diploma program, graduates may be eligible for employment (depending on specific hiring practices) within various office environments in both public and private sectors.

Request Info

*Important Note: If you are having difficulty submitting this form or do not receive an email confirming your submission, please call us at 1.800.561.8000 or email us at

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On Thursday, May 18, 2023 the Students and Staff from both the Harding Road and Kenmount Road campuses attended Academy Canada’s Convocation Ceremony. We had 241 graduates from 2022-2023 attend. Ms. Anita…

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