Office Administration – Skills Upgrading

Upcoming Start Dates (Legal Office Administration)

Upcoming Start Dates (Medical and Dental Office Administration)

Upcoming Start Dates (Records Management Office Administration)

Click here for a full list of start dates for all programs.

Note: In the Upcoming Start Dates schedule, If a program has “TBA” or “To Be Announced” next to the name, it means that a program’s start date will be announced at a later date.

If the Upcoming Start Dates calendar says “There are no upcoming events” for this program, it means that no start dates are announced at this time.

Entrance Requirements

View all program entrance requirements here.

High School Diploma Or Equivalent Credential (Adult Basic Education, Graduate Equivalency Diploma, Canadian Adult Education Credential). Additional Entrance Requirements Minimum two years combined training and experience in the office administration field or completion of a one year office administration program (three semesters).

Program Description

Designed for professionals with a minimum of two years combined training and experience in the office administration field, this series of four Skills Upgrading Certificate/Diploma programs provides students with specialized skills related to a particular work environment. Students may complete one or more programs in order to build up their credentials for jobs within engineering or legal firms, medical clinics/hospitals, and dental offices.

Certificate/Diploma Programs

Engineering Office Administration (Skills Upgrading)
Duration: 1 term

• Advanced Documents
• Engineering Data Processing
• Engineering Office Procedures
• Engineering Technical Documents and Data Processing
• Keyboarding

Legal Office Administration (Skills Upgrading)
Duration: 1 Term

• Legal Terminology and Transcription
• Legal Office Procedures
• Business Law
• PC Law
• Keyboarding

Medical and Dental Office Administration (Skills Upgrading)
Duration: 1 Semester + 1 Term

• Anatomy and Physiology
• Dental Office Software
• Human Relations and Ethical Issues
• Keyboarding
• MCP and Insurance Billing
• Medical Terminology and Transcription
• Medical/Dental Office Procedures
• Occupational Health and Safety
• Patient Care and Protection
• Soft Tissue Injury: Back Injury Prevention
• Standard First Aid
• Tooth Morphology and Charting
• WHMIS

Records Management Office Administration (Skills Upgrading)
Duration: 1 Term

• Active, Semi-Active and Inactive Records Management
• Archival Theory and Practice
• Information Security and Technology
• Keyboarding
• Records Management and Control

Employment Opportunities

Upon successful completion of a specific Skills Upgrading certificate/diploma program, graduates may be eligible for employment (depending on specific hiring practices) within various office environments in both public and private sectors.